Working in partnership with customers - including developers, owners, operators and residents of both residential and mixed-use developments - the company has identified the shortcomings of existing communal energy solutions and adapted the business to meet the need.
Mark continues, "We’ve enhanced staff training as well as our billing processes, employed a range of new engineers and additional customer support staff to give customers increased access to in-depth expertise for installation, setup, repairs and commissioning services. We’ve also invested in our technology and systems to ensure the most efficient usage in a bid to reduce energy usage and carbon footprints in line with more stringent energy targets."
“In addition, we’ve put more emphasis on listening to customers, understanding their challenges and harnessing our collective expertise to meet the changing needs of the market. This has shaped our fully managed service, which has evolved to take the complexity out of delivering and managing communal energy, giving our customers just one point of contact for everything from procurement to maintenance.”
If you would like to know more about our communal energy services please contact our team.