What we do

Billing

We work closely with you to agree exactly what is to be billed, and how much you need to recover to pay for utilities. You will receive a detailed monthly management report on consumption levels, aged debts and recommendations to meet your objectives.

Download our Billing Service Guide

Collecting revenue on your behalf

Through flexible payment options and clear communication, we aim to make it easy for your customers to pay their monthly energy bills on time, while helping you keep track of amounts billed, receipts received and balances outstanding. 

We offer a value-adding and comprehensive credit billing service where we issue energy bills and collect revenue on behalf of a client.

See Royal Wharf East London client case study

Residents reviewing energy billing services and monthly payments

Benefits of Billing

A service that protects your cash flow.

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Flexible Payment Options

We offer a traditional Billing Service issuing energy bills and collecting revenue on your behalf, we also provide options to select supplementary activities such as enhanced credit control and debt management services.
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Transparency

At Communal Energy Partners, we work closely with you to agree exactly what is to be billed, how the billing data is obtained and any specific requirements you may have, providing you with detailed information about energy usage.
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Customer Satisfaction

We give customers access to a range of convenient payment options including our customer portal, to help  manage their account. We can also provide payment plans to help customers understand and maintain their supply.

Want find out more?

Get in touch to learn about our latest services.

Speak to our team today
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Download our service guide

Introducing Credit Billing Only 

Through flexible payment options and clear communication, we aim to make it easy for your customers to pay their monthly energy bills on time, while helping you keep track of amounts billed, receipts received and balances outstanding.

Download our Billing Service Guide
How can we help you? (FAQ)

How can I ensure we will recover enough money to pay gas bills? 

We will work with you to help set tariff’s based on predicted thermal efficiency %, gas procurement and recovery levels. We will take into consideration other factors including phasing and occupation levels.

Can you take legal/CCJ action against non paying tenants?

Our hands on debt recovery service includes sending LBA’s, CCJ’s and disconnections. We find that the key to a successful service is clear communication with residents and taking prompt action before issues escalate.

Can you help me avoid costly mistakes? 

At Communal Energy Partners, we have over 10 years extensive experience in setting up and managing communal heating and chilling services and our management team will help guide you through the process.

Energy billing services from Communal Energy Partners

Contact us Today.

If you would like to know more about our Communal Energy Management services please contact our team.

Tel: 0330 088 3607

© 2021 SW Energy Ltd t/a Communal Energy Partners Company Number

07503995