Who we help

Housing Associations

We offer housing associations a customer-focused credit billing service which seeks to minimise resident disputes.

Our experienced customer services team can proactively deal with customer enquiries and changes of tenancy, ensuring that communication is maintained and bills are paid on time. Acting on your behalf, we can build stronger relationships with residents by offering them competitive energy with a service to match.

Speak to our team

Feel the benefit of transferring your communal energy management responsibilities to an experienced team:


Single point of service

Single point of service with dedicated customer support. utility procurement, engineering services


Flexible customer offering

Flexible customer offering with a fully managed, credit billing and/or PAYG service.


Energy optimisation and reporting

Detailed monthly reports and KPIs reporting on thermal efficiency supporting energy optimisation through improved energy efficiency and reducing your carbon footprint.


Managing compliance

We ensure compliance with the Heat Network regulations, maintain meter systems and provide engineering support.


“I would not hesitate to recommend Communal Energy Partners”

CEP provide metering, billing and engineering services on several of our NHG sites and have always been very proactive, helpful, knowledgeable in helping resolve technical and engineering problems. The CEP billing team provide outstanding customer services to our residents and credit control team have also been very helpful and responsive in helping deal with any resident issues.

Sade Sanni - Notting Hill Genesis Group


Download our latest case study

Our work in an urban quarter of London on a large mixed-use development

As part of our commitment to add value for our clients, Communal Energy Partners undertook the assessment of the operational performance of the communal energy system against the original design criteria of the scheme. Read the results of the comparison, recommendations for future build and potential for significant Capex and Opex savings.

Download case study

Contact us Today.

If you would like to know more about our communal energy services please contact our team.

Tel: 0330 088 3607