Network Regulations

Heat Network (Metering & Billing) Regulations

The first part of the regulations, launched in 2014, requires the body ultimately responsible for supplying and charging the end users known as the heat supplier, to complete a notification of data from all qualifying heat networks to the Office for Product Safety and Standards (OPSS a department of BEIS].

OFGEM were appointed as the regulator of the Heat Networks on the 26 August 2022. 

By the 1st of September Heat suppliers need to complete the following:

  • - Complete the installations of final customer heat meters and temperature control devices in all buildings that fall into the Open class (if you’ve established it is technically feasible and cost-effective).

  • - If it’s not technically feasible and cost-effective to install final customer heat meters but it is cost-effective to install heat cost allocators, thermostatic radiator valves and hot water meters, then you must do so by this second deadline.

  • - Mandatory billing requirements will apply to all existing and new metering devices, whereby the heat supplier must ensure that billing for the consumption of heating, cooling and hot water by a final customer is accurate, based on actual consumption. Heat suppliers are only exempt from meeting this requirement if the total cost of doing so, as defined within the regulations, exceeds £92 per final customer per year.

For more information, please download our regulation update