Forum House

Find Your development

Welcome to Forum House

Communal Energy Partners provide you with:

1. A heat, hot and cold water billing service

If you have any issues with your bill, please call CEP Customer Service Team on 0330 088 3607.

If you have any other issues, e.g. loss of heat, please contact your Housing Officer.

If you'd like to pay your bill via BACS please use the following details:

20-51-43

70942472

How can we help you? (FAQ)

What does everything on my bill mean?

CEP will send you a monthly bill to charge you for your actual consumption of heat and hot water. You can view and download an explanation of your bill by clicking on the following link.

How do I pay my bill?

Communal Energy Partners offer several types of payment services: Variable direct debit / BACS / Cash Payment / Telephone and our Online Portal. More details can be found by following the link below.

Where is my meter located - in Riser?

Your heat and hot water meters are located in the pipes in the riser outside of your apartment.If you need access to these meters please contact your development manager.