Our work with Ecoworld Ballymore

The EcoWorld Ballymore joint venture

Ecoworld Ballymore commissioned Communal Energy Partners to provide a fully managed heat service for the whole site.

The EcoWorld Ballymore joint venture brings together two of the most experienced and creative developers in the world.

Ecoworld Ballymore sought CEP’s expertise to provide a fully managed heat service for the Wardian development during its phased handover and to support the client during the installation and commissioning of the metering system for the building. A comprehensive Guru based wireless solution for credit and PAYG metering had been implemented and was to be utilised for the services.

There was only a short timeline (3 months) to develop the overall service and systems integrations to allow billing to commence. NHG also wanted to provide a flexible service for moving between PAYG and credit billing while preventing arrears build-up.

How did Communal Energy Partners help?

For both the fully managed and PAYG services CEP worked closely with the Construction,M&E, Estate and NHG teams, to ensure the solutions could be leveraged to provide effective billing and PAYG services across a complex development with phased occupancy and different service types.

The outcome

Ecoworld Ballymore are able to utilise CEP’s unique fully managed solution

Ecoworld Ballymore are able to utilise CEP’s unique fully managed solution with customers benefitting from competitive monthly billing and heat rates with transparent pricing and a single point of contact for billing, metering and heating faults.

For NHG, a new tailored service was agreed, contracted and implemented within three months, which included processes to support the client and improve the customer experience.

Handshake for energy agreement

“I would not hesitate to recommend Communal Energy Partners”

Sade Sanni - Notting Hill Genesis Group

CEP provide metering, billing and engineering service on several of our NHG sites and have always been very proactive, helpful, knowledgeable in helping resolve technical and engineering problems.

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If you would like to know more about our communal energy services please contact our team.

Tel: 0330 088 3607

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07503995